Privacy policy

Effective date: 24/10/2023

1. Introduction
Hallmark Engineering Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and share your data when you visit our website, www.hallmarkengineeringgroup.co.uk. By using our site, you agree to this policy.

2. Information we collect

  • Personal data: We may collect personal information such as your name, email address, and telephone number when you submit forms or make enquiries.
  • Usage data: We automatically collect details such as IP addresses, browser types, and site usage through cookies and similar technologies to enhance your experience.
  • Comments: When visitors leave comments, we collect the data in the comment form, along with their IP address and browser user agent to help detect spam. An anonymised string of your email address (hash) may be sent to the Gravatar service to check if you’re using it. After comment approval, your profile picture is visible alongside your comment.
  • Media: If you upload images, avoid including embedded location data (EXIF GPS) as visitors can download and extract this data from images on the site.
  • Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience, lasting one year. We also use cookies for login details, preferences, and session identification.

3. Embedded content from other websites
Articles may include embedded content (e.g. videos, images) that behave the same as visiting the other website. These websites may collect data, use cookies, and track your interaction with the embedded content.

4. How we use your information
We use the data collected to:

  • Provide, maintain, and improve our services.
  • Respond to enquiries or fulfil requests.
  • Send newsletters or promotional content with your consent.
  • Analyse website traffic and improve functionality.

5. Sharing your information
We do not sell your personal information. However, we may share your data with trusted third-party partners who assist us in operating our website and services, such as hosting providers or analytics tools. All shared data is protected under contracts ensuring your privacy.

6. Cookies and tracking
We use cookies to track user activity on our site. Cookies help us personalise your experience and improve site functionality. You can manage cookie preferences through your browser settings.

7. Data security
Hallmark Engineering Group employs strict security measures to protect your data from unauthorised access, misuse, or loss. Although we strive to secure your information, no system is completely invulnerable.

8. Your data rights
You have the right to access, correct, or request deletion of your personal data. If you have an account or left comments on the site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except for data we must keep for legal purposes.

9. Data retention
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve follow-up comments automatically. For users that register, personal information in their user profile is stored, which they can view, edit, or delete at any time.

10. Where your data is sent
Visitor comments may be checked through an automated spam detection service.

11. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Hallmark Engineering Group
1150 Elliott Court, Herald Avenue,
Coventry Business Park, Coventry, CV5 6UB
Phone: +(44) 01827 62678
Email: [email protected]